about


	Friendly and affordable PC help and support--spoken in plain English
	*Your satisfaction is 100% guaranteed*		*Don't trash your machine,* *Call Tech Paul!*
	About Aplus Computer Aid		*Don't trash your machine,* *Call Tech Paul!*
	I founded Aplus Computer Aid January 1, 2007. Its purpose is to offer affordable Tech Support to everyone. I am located in the heart of the San Fransisco Bay Area's Silicon Valley. I have been building PCs since 1987. My name is Paul Eckstrom. My hours are flexible. I am generally available 9am to 8pm (Pacific) M-Sat. For a free online diagnosis-- click a red HELP button, and then the blue GET HELP NOW link. Provide some basic information, and click "Submit" on the support portal page. (This will download a "Bomgar" connection program.)
	I am trained in CompTIA's (Computing Technology Industry Assoc.) A+, Network+, and Security+; Cisco and Microsoft Certification programs. I am an active member of many Industry communities.
		I am current on all PC and affiliated device manufactures; including, but not limited to Acer, Dell, Gateway, Sony, Toshiba, HP, Iomega, Canon, Lexmark, and Epson. I have been using Microsoft Windows since version 3.11 and working with computers in general since 1984. I have been using Ethernet technology to create small networks and am current on the systems and devices available to the public. I have used Linksys and Netgear equipment extensively. I can install, troubleshoot, and repair wired and Wireless networks . I can set up VoIP, printer sharing, nanny cams, media streaming, and Internet sharing. I can work with your ISP to help resolve recurring connectivity issues. I am familiar with all the major software distributors; including, but not limited to: Adobe, Electronic Arts, Webroot, McAfee, Symantec, Microsoft, Grisoft, Nero, Activision, Iolo/VComm, Computer Associates, Zone Labs, Trend Micro, Panda, F-Secure, Authentium, Kaperski, LavaSoft, and many Open Source titles. At Aplus, I strive for complete customer satisfaction. You are going to love my service, guaranteed. I stand 100% behind my work. If you are not satisfied, I am not satisfied. At Aplus, no problem is too big or too little. Phone: (650) 851-1901, (888) 44A-PLUS email: techpaul(at)aplusca(dot)com Microsoft Messenger: tech.paul(at)hotmail(dot)com AIM: Aplus Tech Paul Addr: P.O. Box 7851, Menlo Park, CA. 94026	CLICK ON THE RED BUTTON (BELOW) TO GET MY HELP NOW!
			CLICK ON THE RED BUTTON (BELOW) TO GET MY HELP NOW!


			clicking on the red button will bring me to your aid via the magic of Remote Assistance. I can help you no matter where you are.
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