Some things are best left to the professionals!
Welcome to the first step on the road to PC recovery with Tech Paul
You were brought to this page to start the
process for my Secure Remote Assistance. I will not charge you for the
initial diagnosis of your problem, but if we both agree that
my services are required, I will direct you to a secure method for payment
through my Pay Pal account. I will never see your financial information!
Click the big-lettered, blue, "get help now" link (below) to begin your Secure Remote Assistance session, Get Help Now. Select your issue type from the drop-down menu, and then type in your name and a brief description of your dilemma. Click on the Submit button. A small, self-uninstalling program (named Bomgar) will download and ask for your permission to RUN--this is the "viewer" that will allow my PC and your PC to securely communicate. SCROLL DOWN TO SEE THE STEPS.
NOTE: You may need to turn off your antivirus (or click on "Allow") during the connecting process. For help in getting our machines connected, should you desire it, call toll free 1-888-44A-PLUS. Please report any troubles you experience.
Important Note: By using my services, you are agreeing to the terms of my (standard) Service Agreement.
***The viewer completely removes itself when we are finished--IT IS IMPOSSIBLE for me to regain a connection unless you initiate it again. You may disconnect at any time by clicking the red X. The session is recorded, and you may download a copy to keep for yourself--that is so there's a complete picture of what I did, and did not do, to your machine.*** If you would prefer to telephone for questions and services: 1-(888) 44A-PLUS.
2: Now use the drop-down arrow to select your type of issue, and it would be nice if you would provide a name by which you would like to be addressed. Click on the "Submit" button, which will start the connection process by downloading a small communication program to your machine.
3:
Windows will ask you if you want to "run"
or
"save" the download. You want to "Run" it. You will notice that
that it has a strange name, and a long string of numbers. That string of
numbers is the randomly generated encryption key that enables us to have
a completely secure session, and is unique to each connection.
4: Now that the download is complete, you will be asked to allow the program to Run, and start the communications process. Answer yes by clicking "Run" again.
NOTE: You may need to turn off your antivirus (or click on "Allow") during the connecting process.
***Your privacy is assured, and covered by law***